Shipping policy
Shipping Policy
All LBE Radio items are made to order. Nothing sits in a warehouse waiting, each piece is printed for you once you order, which is how we keep the range wide and the quality high.
Production time
Orders are typically produced within [2–5] business days before they ship. Production time is separate from delivery time, so please add both together when estimating arrival.
Delivery times and rates
Once your order ships, estimated delivery is:
- United Kingdom: [X] business days, with Standard and Express options available at checkout
- European Union: [X] business days
- Rest of world: [X] business days
Shipping rates are calculated at checkout based on your delivery address. We ship worldwide.
Tracking
You'll receive a confirmation email when your order is placed and a second email with tracking details once it ships. Please allow 24 hours for tracking to update.
Customs and import duties
Orders shipped outside the UK may be subject to import duties, taxes or customs fees charged by the destination country. These are not included in your order total and are the recipient's responsibility.
Delays
Occasionally production or delivery takes longer than expected due to demand, carrier delays or customs processing. If your order hasn't arrived within [X] business days of the estimated delivery date, contact us at [your email] and we'll chase it for you.
Incorrect addresses
Please double-check your delivery address at checkout. Orders returned to us due to an incorrect or incomplete address can be reshipped, but a second shipping charge will apply.